Q. I just installed a demo of Power Surfacing and the plugin is not visible. What did I miss?

Most likely an error occurred during installation. Please try one or more of these suggestions:

1) Check that the installer year matches the version of SOLIDWORKS® you are using. (i.e. 2013, 2014, 2015, etc.)
2) Ensure that you are installing the plugin in the current working SOLIDWORKS® directory.
3) Temporarily disable your firewall, then re-install the plugin. Some firewalls are known to block/interfere with installation.
4) Un-install then re-install the plug-in.


  • Q. I just installed Power Surfacing and I get an error "could not initialize application, Error 9 (IPM)" upon starting up SOLIDWORKS® . What happened?

There are two possible reasons for this error:

1) The plugin was installed in the incorrect directory. Power Surfacing needs to be installed in the current working directory of SOLIDWORKS®. The standard directory generally looks similar to C:/Program Files/SolidWorks Corp/SOLIDWORKS. OR

2) The plugin needs Administrator privileges from SOLIDWORKS to complete the installation. To give these permissions, right click on the SOLIDWORKS® icon on your desktop. In this right click menu, choose "Properties." In the window that appears, choose the "Compatibility" tab and locate the "Run as Administrator" check box. Toggle this option on and run SOLIDWORKS®. Note: This generally only needs to be done once after the installation.


  • Q. I just installed Power Surfacing and the plugin's toolbar is not visible in SOLIDWORKS® . When I toggle the check box in the "Add-In Manager" nothing happens. What do I do?

Most likely an error occurred during installation. Please try one or more of these suggestions:

1) Check that the installer year matches the version of SOLIDWORKS® you are using. (i.e. 2013, 2014, 2015, etc.)
2) Ensure that you are installing the plugin in the current working SOLIDWORKS® directory.
3) Temporarily disable your firewall, then re-install the plugin. Some firewalls are known to block/interfere with installation.
4) Un-install then re-install the plug-in.

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